UAMS.EDU

Mail Processing Center

Central Building, G900
4301 W. Markham, M/S 578
Little Rock, AR 72205
(501) 686-6122

Robert Starks, Mail Processing Center Manager

The UAMS Mail Processing Center’s five (5) full-time employees are responsible for handling and processing all incoming mail, preparing outgoing mail for the U.S. Postal Service, providing mail services within the campus, and supporting the hospital and campus for all their mailing needs. We also maintain all U.S. Postal regulations and provide postal information to campus personnel. The Mail Processing Center is a department under Supply Chain Operations & Logistics Management.

Collection and Delivery

Our drivers collect and deliver mail to the local U.S. Post Service twice
daily, Monday through Friday. Delivery times are 7:30 a.m. and 4:30 p.m. An additional pick-up from the U.S. Postal Service is scheduled at 3:00 p.m. on these days. Our policy is that all first class mail received in the mail center by 4:00 p.m. will be sent out and postmarked that day.

The UAMS Mail Center processes around 25,000 pieces of mail daily. Incoming mail is sorted by slot number and placed in the departmental mail boxes with the exception of express mail, certified mail, and other special deliveries.

Express Mail

Express Mail is an overnight service provided by the United States Postal Service. After incoming express pieces are signed for and entered into a log, effort is then made to contact the addressee for immediate pickup. If the piece is not picked up within 24 hours, the express mail will be treated as regular first-class mail. Our office has all the necessary paperwork to send outgoing express mail and we will assist you in filling out the paperwork if necessary. Most express mail will be delivered by the U.S. Postal Service the next day, but some areas may require additional time. You may contact us for more information on delivery schedules for express mail. Any outgoing express mail must be in the UAMS Mail Processing Center by 2:00 p.m. to meet the delivery criteria of the U.S. Postal Service.

Certified Mail

Certified, registered, insured, and other accountable mail requiring a signature is signed for and logged by a Mail Processing employee. Notice of the article is then placed in the proper departmental mail box and the article is held for a signature from a departmental employee. If the piece is not picked up within 24 hours, the accountable mail piece will be treated as regular first-class mail. Our office has all the necessary paperwork to send insured, certified, and registered mail. The cost varies depending on the service required and the weight of the mail piece.

Boxes and Packages

USPS and UPS boxes and packages that will not fit within the departmental mail boxes are set aside in the mail room and a package notice is placed in the mail slot indicating a package to be picked up. Individuals wishing to mail boxes and packages can do so at our office. The cost of mailing the package will depend on the weight and if the package is to be sent first-class of parcel post.